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  1. Hi Patrick,

    This is a great resource for anyone looking for a CRM application! You must have been searching for a while!

    You can add Autotask to the SaaS solutions list. While there are countless CRM solutions, Autotask is a full suite that consists of CRM, Service Desk, Project Management, Contracts, and much more. We are also focused specifically on the IT and Managed Services Industry.

    I noticed a few other solutions on your list that are focused on specific verticals. You may want to try breaking the solutions out that way, or at least by the verticals they are most widely used by.

    Nice work!


  2. Great list! We just moved to Legrand CRM that has a built in link to Quickbooks. It is very beneficial to have a client’s financial data embedded into your CRM. I also like the link it has to Outlook.

    It will be interesting to see if there are more combined solutions like NetSuite – especially in the hosted arena.

    Good job.

  3. Great post! It reminds me of our search process. After evaluating about 5 different CRM packages we decided to go with CommitCRM and we’ve never looked back. It does everything our service business needs.

  4. Great List! After so many years and so many headaches, I came across Infusion CRM. It has so many features, and can do just about anything. I am definitely going to check out some of the others on your list though.

    Great Job!

  5. I would invite any of you to check out our product, SalesNOW, if you are looking for a hosted CRM application that specifically runs for the BlackBerry. Thanks for including Interchange Solutions on your list.

  6. Patrick,

    Excellent list, thank you for listing our company, E-Z Data.

    We specialize in the finacial services industry, mostly for insurance agents and financial advisors. We offer our product, SmartOffice as a service (SaaS) is case you would like to include us on that part of your list. Also please feel welcome to post our web address –

    Thanks again for all your work.


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