Wow! This was an encouraging email from someone we deal with. I guess happy people are always happy, no matter what the circumstance. I suppose it is like my choosing to be honest, you have to choose to be happy as well. —– Original Message —– From: James To: Spencer Wolfe Sent: Monday, August 17, …
Author Archives: editors
Softbank Mobile- Did you notice the delays?
Thank God for Softbank Mobile. Mr. Son has yet brought competition to the market. Ten years ago, Softbank invested in broadband and spent oodles on getting users signed up on Yahoo BB here in Japan. They were very successful and brought the pricing of NTT and KDDI into the competitive arena. Very effective strategy that …
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What's Your Customer Service Made Of?
“With individuals, you can really see what people are made of when they get pressed or upset. On the corporate level, you can really see what a company is made of by their CS (Customer Service).”