What Is happening with Toyota?

Over the years, I have driven various cars brands from Europe, the US, and Japan. My biggest disappointment was the shoddy workmanship in my American-made Jeep Cherokee. Which we purchased because Chrysler was customer of my previous company. I am very big on supporting those who work with you.

Beads of glue were coming from under the molding along the body of the car. I think they have gotten better since the first Cherokee imports into Japan.

Probably the best brand I have seen is Toyota of Japan. The service, the support, and the workmanship is clearly well-managed.

It seems very strange to me that after decades of producing some of the best designed, most reliable and best made cars, all the sudden, Toyota is having quality problems. What is going on at Toyota?

Being A Great Speaker

My desire is to be an amazing communicator and challenging people to do the right thing.

In 2009, we saw some pretty great examples of good and bad communications. I will never forget the Miss America winner on Larry King. Although she was clearly shafted for standing up for what she believed in, her performance on Larry King’s show was very awkward and strange. I will not forget that. There are a lot of other great memories from 2009. Check out the Ten Best (and Worst) Communicators of 2009 on the Decker blog here.

What do you think? Spot on or completely off?

Happiness On The Job- Exceed Expectations

The world is filled with people who are prepared to do no more than the absolute minimum necessary to get by. Do you want to be happy in your work? Do you want to experience promotion and financial reward? If so, you’re going to have to consistently do more than is expected of you; get more done than is required; and bring more excellence to your work than the minimum standards demand.

It’s an important key to finding happiness on the job.

-Mac Hammond